What Information We Collect and Why
When you register an account with dwg138, we collect the details you provide directly — your name, email address, phone number and date of birth. When you connect a payment method, such as DANA, OVO or GoPay, we record the transaction reference and wallet identifier needed
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to process deposits and withdrawals. We do not store your full e-wallet PIN or password at any point. As you browse, we also gather device type, browser version, IP address and session activity. This helps us keep your account accessible across your phone and any other
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device you use. We use this data to verify your identity, process payments, respond to account queries and maintain the security of your session. Data collected through DANA, OVO and GoPay transactions is handled in line with each payment provider's own terms, and we only receive
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the minimum information needed to confirm a transaction. We retain your account data for as long as your account remains active and for a defined period after closure, as required by applicable regulations in eligible regions. You can request a copy of your data or ask
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us to delete it — details on how to do that are in the contact section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.